Frequently Asked Questions

Email tshepang@kgalalelopackagingsolutions.co.za with your product details, quantities and deadline, or use the contact details on our Contact page. We respond during business hours.

Minimums depend on the product and finish. Small runs are possible for printed material, while custom packaging is usually more cost effective in larger volumes. We will confirm the minimum with your quote.

Turnaround depends on the specification and quantity. Printed marketing material is generally faster than fully custom packaging. An accurate timeline is confirmed once your artwork and order are approved.

Yes. Our branding service covers logo and corporate identity development, packaging artwork and marketing collateral if you do not have print-ready files.

Print-ready PDF is preferred, with vector files (AI, EPS, SVG) for logos. High-resolution images of at least 300dpi are recommended for the best print result.

Yes, we arrange delivery across South Africa. Delivery costs are quoted based on the destination, weight and volume of your order.

Orders are confirmed against an approved quote and invoice. Payment terms and banking details are provided with your invoice.

We handle personal information in line with POPIA. See our Privacy Policy for details on what we collect, why, and how long we keep it.